{"id":203,"date":"2006-10-13T08:07:13","date_gmt":"2006-10-13T15:07:13","guid":{"rendered":"http:\/\/www.red-sweater.com\/blog\/203\/managing-customers-with-fogbugz"},"modified":"2006-10-13T08:07:15","modified_gmt":"2006-10-13T15:07:15","slug":"managing-customers-with-fogbugz","status":"publish","type":"post","link":"https:\/\/redsweater.com\/blog\/203\/managing-customers-with-fogbugz","title":{"rendered":"Managing Customers With FogBugz"},"content":{"rendered":"<p>Sumana Harihareswara on the Fog Creek Weblog explains how <a href=\"http:\/\/www.fogcreek.com\/FogBugz\/\">FogBugz<\/a> <a href=\"http:\/\/blog.fogbugz.com\/Articles\/2006\/10\/12.html\">plays a central role<\/a> in customer management at the company. Especially impressive to me is the part about how incoming voice messages get automatically converted to tickets with a voice attachment.<\/p>\n<p>\nThought 1: I wish I had a dedicated server so I could run FogBugz in all its glory.\n<\/p>\n<p>\nThought 2: Would it be excessively eccentric for me to run <a href=\"http:\/\/www.asterisk.org\/\">Asterisk<\/a> in my apartment?\n<\/p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sumana Harihareswara on the Fog Creek Weblog explains how FogBugz plays a central role in customer management at the company. Especially impressive to me is the part about how incoming voice messages get automatically converted to tickets with a voice attachment. Thought 1: I wish I had a dedicated server so I could run FogBugz [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30,34,19],"tags":[],"class_list":["post-203","post","type-post","status-publish","format-standard","hentry","category-business","category-links","category-technology"],"_links":{"self":[{"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/posts\/203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/comments?post=203"}],"version-history":[{"count":0,"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/posts\/203\/revisions"}],"wp:attachment":[{"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/media?parent=203"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/categories?post=203"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/tags?post=203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}