earlier this year<\/em> which mirrors mine almost exactly from a year previous, except he decided to give up and get his money back, while I pressed on for months to reach a resolution.\n<\/p>\n\nThough I did end up mostly satisfied with my MacBook Pro, I can tell it’s a problem that’s been masked more than it’s been fixed. For instance mine still makes the nasty noise, it’s just a lot quieter (so much so that, I honestly am not bothered by it 99% of the time). But when I plug it into a sound system in a conference room, the tell-tale noise comes buzzing across the PA. Then my blood starts to boil again. My $2500 noisemaker becomes a lot less charming.\n<\/p>\n
\nIf Sergey’s experience is at all typical, then many MacBook and MacBook Pro owners are still experiencing this defect. A defect in a product whose public image exudes quality and perfectionism. If on the other hand his experience is no longer typical<\/em>, then replacing it with a guaranteed top-quality product should have been automatic and quick.\n<\/p>\n\nAll MacBook owners should have the same<\/em> experience, otherwise the viral nature of marketing is lost. We all talk about the products we love, some of us more than others. These days I tell people that if they buy a MacBook or MacBook pro, it will probably<\/em> be a fine product. I hate having to qualify my recommendations like this. It’s a qualification I never make when endorsing the iPod, Mac OS X, the Tom Tom, my favorite bands, or my favorite restaurants. The fact that I finally got a MacBook Pro with tolerable noise levels in 2006, but that Sergey couldn’t get one in 2007, betrays a lingering problem.\n<\/p>\nIf it’s possible to produce high quality MacBooks, then everybody who pays full price should get one. Anything less is a disgrace.\n<\/p>\n
(Also: I have heard a bit of feedback from various sources about how the “core problem” is not easy to fix. I empathize. But fixing hard problems is what you do when you’re the innovation leader for an industry and are working with a product surrounded by billions of dollars in revenue. Fix the damn problem!<\/em>)<\/p>\n","protected":false},"excerpt":{"rendered":"I’ve been curious lately, with the updates to the MacBook Pro lineup, whether I’d risk buying one again. The smaller MacBooks are looking more and more attractive to me, as I primarily use the portable for travel. But I’m really afraid of a repeat of last year’s MacBook Pro Whine fiasco. I have been seeing […]<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14,30],"tags":[],"class_list":["post-352","post","type-post","status-publish","format-standard","hentry","category-apple","category-business"],"_links":{"self":[{"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/posts\/352","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/comments?post=352"}],"version-history":[{"count":0,"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/posts\/352\/revisions"}],"wp:attachment":[{"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/media?parent=352"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/categories?post=352"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/tags?post=352"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}