{"id":469,"date":"2008-02-20T19:43:07","date_gmt":"2008-02-20T23:43:07","guid":{"rendered":"http:\/\/www.red-sweater.com\/blog\/469\/the-getting-it-gap"},"modified":"2008-02-21T13:41:26","modified_gmt":"2008-02-21T17:41:26","slug":"the-getting-it-gap","status":"publish","type":"post","link":"https:\/\/redsweater.com\/blog\/469\/the-getting-it-gap","title":{"rendered":"The Getting It Gap"},"content":{"rendered":"<p>When Apple first announced the iPod, way back in 2001 (!), I am ashamed to admit that I didn&#8217;t get it. It&#8217;s embarrassing, because to me the iPod now seems so obvious. Of course you want 1000 songs in your pocket. Who wouldn&#8217;t? For people who still don&#8217;t get it, I find it impossible to understand them. What is their life perspective that this device hasn&#8217;t transformed it?<\/p>\n<p>\nThe very first iPod looks sort of monstrous compared to today&#8217;s sleek beauties. An awkwardly mechanical scroll wheel, surounded by buttons with large enough gaps to gather dirt, sand, and who knows what. A monochrome LCD display takes up perhaps only 25% of the front surface of the device, looking tiny and impotent on the cigarette-pack-sized case.\n<\/p>\n<p>\nThe lettering etched into its shiny metallic back reflects its originality: just an Apple logo and the word &#8220;iPod.&#8221; Branding for a product that stands alone in its market, one that doesn&#8217;t need to differentiate itself from the capacities or capabilities of a sibling or competitor. An iPod exists. It holds 1000 songs. And you can buy one.\n<\/p>\n<p>\nSo I bought one, in spite of not getting it. The truth is, as an Apple employee I was given an offer I couldn&#8217;t refuse. Instead of paying the list price of $399, Apple would be offering all of us a one-time half-off deal. Putting a bunch of MP3 files on a portable device and walking around listening to them was the last thing I saw myself doing, but $200 for a 5GB hard drive seemed like a decent deal at the time. <em>I bought the original iPod because it struck me as an affordable hard disk!<\/em>\n<\/p>\n<p>\nBut why did I not get it? I loved music, and still do. I embraced technology. I was the ideal target market. But to me, listening to music meant selecting a CD or stack of CDs from my shelf, and carrying those scuffed plastic cases to wherever I wanted entertainment. Disorganized stacks appeared on the surfaces around my home stereo. A pile was always getting moved from the front seat of my car to the back, making room for a passenger. And when I had a full load, they migrated further to position beneath my seat. Compact discs were pure convenience.\n<\/p>\n<p>\nI was suffering from a major &#8220;getting it&#8221; gap. My impressions of what I needed were so distorted and abused by habit that I was blind to the notion of a new device enhancing my life. There was nothing more liberating than the CD. The CD represented listening to <em>my<\/em> music wherever I was, whenever I wanted to. What did I need with MP3 files and a little device that <em>forced me to transfer files to it<\/em>? That sounded awkward to me.\n<\/p>\n<p>\nWhat&#8217;s interesting to me about this nostalgic trip down memory lane is not so much that I was dense about the iPod and what it could do for me, but that Apple went right ahead and developed the thing anyway. I imagine that most people suffer from this same habitual resistance to new ideas, especially when the new ideas are trying to replace habits that people <em>believe are already optimal<\/em>. The density I describe here represents serious marketplace inertia for any company that develops game-changing products. How does an innovator convince ordinary people that they&#8217;d be happier on the other side of this mental gap?\n<\/p>\n<p>\nAnd most interestingly of all, how does an innovator convince <em>themselves<\/em> there&#8217;s a gap, and that getting people over it will change the world? I only got over the iPod gap with the benefit of a physical object I could hold in my hand, a set of headphones, and some seriously rocking tunes. Apple got over it considerably sooner than that.\n<\/p>\n<p>\nMany of us consider ourselves innovators, albeit on a smaller scale than a company such as Apple. So try to imagine a product, a philosophy, or a way of life. Hold it in your hands and examine it carefully. I know you&#8217;re sure you don&#8217;t need it, and you can&#8217;t imagine what you would ever use it for. Neither can anybody else. But in a few years we&#8217;ll wonder how we ever lived without it.\n<\/p>\n<p>\nNow all you have to do is get over the gap and build it.\n<\/p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When Apple first announced the iPod, way back in 2001 (!), I am ashamed to admit that I didn&#8217;t get it. It&#8217;s embarrassing, because to me the iPod now seems so obvious. Of course you want 1000 songs in your pocket. Who wouldn&#8217;t? For people who still don&#8217;t get it, I find it impossible to [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14,30,44],"tags":[],"class_list":["post-469","post","type-post","status-publish","format-standard","hentry","category-apple","category-business","category-design"],"_links":{"self":[{"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/posts\/469","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/comments?post=469"}],"version-history":[{"count":0,"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/posts\/469\/revisions"}],"wp:attachment":[{"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/media?parent=469"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/categories?post=469"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/redsweater.com\/blog\/wp-json\/wp\/v2\/tags?post=469"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}