Seth Godin writes today about an alleged dichotomy between products that customers “love” and products that customers find “unannoying.” I think smart marketers at Apple work to make products that people love. Smart marketers at American Airlines ought to work at making an airline that isn’t annoying. I find this false distinction hard to stomach. […]

There has been much debate in the iPhone developer community about the price of applications for sale in Apple’s App Store. These prices are trending cheaper and cheaper, such that even products of considerable complexity are often available for just $1 or $2. I have myself experimented with selling a dirt-cheap and dead-simple application, Shush, […]

Apple is celebrating the benchmark of 10,000 shipping “apps” for the iPhone. If my scare quotes convey some negative connotation, then they’ve done their job. The vast majority of applications I’ve tried on the iPhone hardly deserve to celebrated. I definitely do not think that sheer numbers are the story of the iPhone’s future, but […]

I was honored this week to be invited as a guest host on the excellent MacBreak Weekly podcast. MacBreak Weekly 108: Pull My iTunes I listen to the show regularly so it was a bit strange to record with the guys I’m normally listening to passively. Every so often I had to remind myself that […]