This post is part of the MacBook Pro Complaints series. Instead of (or in addition to) linking directly to this post, consider linking to the series link, which includes a summary of all findings to date and direct links to the pertinent downloads that users may find useful. Thanks for reading! I got my MacBook […]

Recently, Brent Simmons posted a catalog of some ineffective approaches customers take when lobbying to get their requested changes into his software. One that stands out for me is “surely it must be easy for a developer like you.” Yes, this is a funny one! The customer uses this incredibly loaded language that in one […]

This post is part of the MacBook Pro Complaints series. Instead of (or in addition to) linking directly to this post, consider linking to the series link, which includes a summary of all findings to date and direct links to the pertinent downloads that users may find useful. Thanks for reading! The good news is […]

This post is part of my MacBook Pro Complaints series. Instead of (or in addition to) linking directly to this post, consider linking to the series link, which includes a summary of all findings to date and direct links to the pertinent downloads that users may find useful. Thanks for reading! My MacBook Pro is […]