Update: I originally cited the content of a customer’s email in this post, and although I didn’t reveal her identity, I don’t think this was appropriate or particularly constructive. Mea culpa. In the future I will never cite the contents of a customer’s private email, no matter how anonymously, unless they have expressly permitted me […]

MarsEdit users sometimes sheepishly admit that they aren’t blogging as much as they “should” be. Excuses vary, but it usually boils down to the classic issue afflicting all of us who try to stick to a productive routine: we simply fall out of the habit. Long time readers of this blog will note that I’ve […]

When I introduced the rich HTML editor in MarsEdit 3, I knew there would be some issues. WYSIWYG editing is freaking hard. I don’t pretend to have started out an expert, nor have I become one. I’m getting there, though! I decided to release MarsEdit 3.0 when I did because of what I refer to […]