I followed an interesting link from Daring Fireball, relating to recent debate about WikiLeaks. Nelson Minar reaffirms the often-stated aphorism, apparently attributed to Stewart Brand, that “information wants to to be free.” I think this is a useful way of thinking about it, but it’s insufficient for describing the way that information actually travels. Even taking to heart Minar’s […]

Update: I originally cited the content of a customer’s email in this post, and although I didn’t reveal her identity, I don’t think this was appropriate or particularly constructive. Mea culpa. In the future I will never cite the contents of a customer’s private email, no matter how anonymously, unless they have expressly permitted me […]

After the announcement earlier this year that C4 was cancelled, I had a hard time getting too excited about conferences. My feelings about Apple’s WWDC are ambivalent: it’s an impressive production and a great opportunity to meet up with dozens or hundreds of colleagues, but it’s expensive and simply lacks the heart of smaller conferences. […]

Twitter has become hugely popular and is only getting bigger. Some users don’t understand that the formatting and content of their tweets has a huge impact on how well or poorly they are received as individuals, and by extension, how likely they are to be followed. I participate extensively on Twitter with my personal account: […]