I don’t use Twitter as an official support avenue. It’s simply not possible to conduct effective support when limited to 140 characters per transaction. But it’s great for staying casually in touch with existing and potential customers. To try to stay as connected as possible, I monitor Twitter for mentions of my company name and […]

Starting a blog changed my life. Before Red Sweater Blog, nobody knew who I was, nobody cared what I was working on, and nobody (relatively speaking) bought any of my products. I’m not saying the blog changed everything overnight, but my first post, on June 24, 2005, set the stage for what has been an […]

As an indie software developer, one of the biggest challenges I face is keeping a schedule. A real schedule that means I’ll actually ship software every so often. When you work for somebody else, there’s usually somebody in charge of making sure that you stick to a schedule. These people usually have little concern for […]

I’ve been fixing bugs and adding little tweaks to Black Ink, my nifty crossword solving application. Looks like they really piled up and it’s definitely time for a release! Version 1.1.7 includes some fixes to the default puzzle source configuration, and a number of bug fixes ranging from minor to fairly significant. Puzzle Sources Fix […]