I don’t use Twitter as an official support avenue. It’s simply not possible to conduct effective support when limited to 140 characters per transaction. But it’s great for staying casually in touch with existing and potential customers. To try to stay as connected as possible, I monitor Twitter for mentions of my company name and […]

What is it about my job that makes it so damned enjoyable? I was discussing this earlier today with a friend and came to the conclusion, perhaps obvious, that it’s fun because running an indie software business feels like playing a game. I imagine that other small business owners, and larger venture entrepreneurs feel the […]

What a whirlwind few days it’s been. Late Thursday evening, I was inspired by the current MacHeist promotion, and decided I would like to offer a 20% discount coupon to my customers. 1/5 off? That would make it 1/5 free, right? So it’s not a 5-finger discount, but a 1-finger discount. (Too clever for my […]

Dan Wood, one of the guys behind Sandvox, just launched a new blog dedicated to issues surrounding marketing as an indie Mac developer. Mac Indie Marketing kicks off with a nice post listing 11 free eBooks that pertain to the subject. Can’t beat the price, here’s to a long and healthy life for Dan’s new […]